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6 Things the FTC is Hunting For on Your Dealership Website

FTC Warning 1:

Advertising a price that does not reflect all required fees.

The Fix: Your administration fee (Doc Fee) must be included in the final advertised sale price. You cannot bury required fees in the fine print.

EXAMPLE

EXAMPLE

FTC Warning 2:

Advertising a price that reflects rebates or discounts not available to all consumers.

The Fix: Conditional offers like Military, College Graduate, or First Responder Incentives must be listed below the final price.

FTC Warning 3:

Advertising a price that fails to take into account the amount of an additional required down payment.

The Fix: If a specific price or monthly payment requires money down, that down payment amount must be explicitly clear and prominent in all advertising.

EXAMPLE

EXAMPLE

FTC Warning 4:

Conditioning the advertised price on consumers using dealer financing.

The Fix: Your baseline sale price cannot be contingent on the buyer financing through the dealership or providing a trade-in.

FTC Warning 5:

Requiring consumers to buy additional items not reflected in the advertised price.

The Fix: All dealer add-ons, pre-installed accessories, and mandatory protection packages must be fully disclosed directly in your website’s pricing stack.

EXAMPLE

FTC Warning 6:

Advertising unavailable or non-existent vehicles

The Fix: Once a vehicle sells, it must be immediately removed from all advertising and website inventory feeds. Lagging inventory feeds from slow web providers are a compliance risk.

EXAMPLE

Stop Guessing With Your Compliance.

Our support team resolves all cases within 24 hours, ensuring your website is always accurate and compliant.
A quick note: This guide reflects our digital marketing interpretation of the FTC sweep, not official legal advice. Always consult your attorney to guarantee your specific pricing strategy is fully compliant.